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Swimming
Lesson (Home) > Terms and
Conditions
Terms and Conditions
Payment
Student is required to make first payment in
full via bank transfer or cheque within 3 days upon receiving confirmation SMS.
Payment via
Bank Transfer
Account Name : Happy
Fish Swim School Pte Ltd
Account Details : DBS
current 054-902059-1
Kindly notify Happy Fish Swim School sales representative upon successful
transaction for verification purpose.
Payment via Cheque
Student may issue a crossed cheque payable to Happy Fish Swim School Pte
Ltd and mail it to 134 Jurong East Street 13 #04-307G
Singapore 600134. Kindly indicate name and contact number behind the cheque.
Non-Refundable & Non-Transferable
No refund will be made once registration is confirmed. Fees are not
transferable to any third parties.
Group Lessons Promo
Offer may varies from time to time. Please note that there are usually 4 lessons in a month. Should there be a fifth week and the lesson is conducted. It is considered as 1 lesson.
Termination
Student is required to at least 2 weeks notice to withdraw from swimming
lessons.
Adverse weather & Safety Precautious
The swimming instructor and the pool authority reserve the exclusive rights to
cancel or postpone the swimming lesson in bad weather conditions for safety
reasons. Due to any unforeseen circumstances, once a swimming lesson has
commenced and has to be called off in the middle of a lesson, land-drills
exercise, water safety theory or Q&A session may be conducted in replacement of
the usual practical lessons such as but not limited to if the weather is not
suitable to continue any pool-based lesson. Therefore, students are advised to
contact the instructors in the event of inclement weather.
Attendance
For Group Lesson
There will be no refunds or make-up lessons for any absenteeism, late
coming or cancelation of any sort.
For Private Lesson
Lost time due to late coming or when the swimming pool is close due to
whatsoever reason will neither be compensated nor made up. Any last
minute cancelation will not be entertained unless the student informs
the instructor at least 6 hours before hand after which make-up lessons
will have to be arranged directly and in favor to the instructor (should
your lesson falls on weekend, kindly inform the instructor for
postponement latest by Friday.Your instructor may not be able to answer
your call/sms as they are usually engaged during the weekend).
All students will still be required to undergo at
least 4 lessons on a monthly basis. Failure to undergo the minimum
required lessons will result in any outstanding lessons to be
forfeited.
* No swimming lessons / classes will be conducted on the following days
below. It is the student responsibility to be aware of swim holiday.
Happy Fish will not notify any student of the below dates
- Singapore Public Holidays
- New Year Eve
- Chinese New Year Eve
- Chinese New Year day 1 up to the 5th day of lunar calendar
- Every 29th, 30th, 31st of the month
Relief of Swimming Instructor
In the event of unforeseen circumstances, we reserves the rights to
send a relief swimming instructor should your swimming instructor is
unavailable.
Temporary Discontinuation
Student is required to place a one month deposit to reserve their instructor’s
slot if they need to temporary discontinue the swimming lessons for more than a
month.
Swimming Equipment
Student is required to have the necessary swimming equipments such as
swim goggles, swim board, swim pull buoy, swim cap etc.
Responsibility
We will not be held responsible for any claims arising out of any
injury, damage or loss of life while attending this course and this
includes all cost, and expenses incurred as a result of such claims.
Happy Fish Swim School Pte Ltd reserves the right to alter terms and conditions
without prior notice.
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