General FAQs
What if I cannot attend my regular lesson, is there any make-up lesson?

For Classes Conducted at Happy Fish Pools

1. Each term includes 4 make-up credits. Make-up credits cannot be carried forward.

2. In the case if the child is unwell, please submit a Medical Certificate (MC) to the school to be eligible for a make-up lesson. Do notify the school at least 2 hours in advance if your child is on MC. Failing to meet the 2 hour’s advance notice, the lesson will be charged and no request of make-up lesson will be entertained.

In the case of non-medical reason, you are required to notify the school two days in advance. Failing to meet the 2 days’ advance notice, the lesson will be charged and no request of make-up lesson will be entertained.

3. Strictly no rescheduling of make-up lesson is allowed. If you have confirmed a make-up slot, the make-up credit is considered utilized.

For Adults / Ladies Group Classes 

There is no make-up lesson for group classes. You are entitled to 4 self-practice sessions (on weekdays) at any of our locations.

For Classes Conduct at Public Pools

There is no make-up lesson for group classes. For private lesson, you can work with your instructor to reschedule. However, you will need to complete the 4 lessons in 6 weeks.

Where are your swimming lessons usually conducted?

We conduct private swimming lesson island-wide. All we need from you is to authorize access to the coach at condominiums or private swimming pools. We also conduct private swimming lessons at public swimming complexes. For group swimming lessons, we conduct our group classes at various public swimming complexes such as Bukit Batok Swimming Complex, Bedok Swimming Complex, Yio Chu Kang Swimming Complex, etc. The schedules of classes are constantly evolving with increasingly number of students, as such we do not have a fixed schedule that we can post or send to you. Please contact us for the schedule.

How much are your fees?

Kindly find our rates listed here: .

What is the wet weather plan at Happy Fish Swim School?

Weather is unpredictable and there are periods where there is more rain. Group lessons at our indoor pools will be as per normal. Lessons at Jurong East outdoor pool will be shifted into the indoor pools if there is availability on a case-by-case basis. Otherwise, land drill and theory lessons will be conducted under sheltered areas.

For private lessons, If the weather is unfavourable, please contact the coach 2 hours in advance to reschedule (subjected to coach’s availability).

How do students benefit from land drills?

Land drills reduce resistance for performing the movements and can facilitate the learning of each stroke since water is denser than air. As skills develop, learners can practice the same movements in the water, thereby increasing the likelihood of successful performance, with precision in their strokes. Land drills consist of various activities such as crunches and planks to help build strength and endurance. We also conduct resistance training to help children gain muscles and improve stamina for swimming. This is an effective way and thus multiple swim schools do and continue to carry out land drills during normal lessons as well as in wet weather plans.

Can I indicate preference over a male or female swimming instructor?

Yes you can. We also have Ladies Programme open to only ladies. The instructor will also be female. Additional details can be found here – Lady Swimming Lessons.

What is the maximum size of your group lesson?

Our group classes under the Infant / Toddler Programme host up to 6 pax per class; whereas our group classes under the Kids / Adults Programme host up to 6 pax  per class in Happy Fish indoor pools, or 10 pax in public swimming complexes.

What do I need to bring for my swimming lesson?

You need to have your own swim gear, goggles and float board for the first lesson. Your swimming instructor may advise you to buy other equipment if needed.

What if my child cries during the swimming lesson?
If your child cries, it does not reflect that your child isn’t ready for swimming lesson. Your child may be facing separation anxiety or getting accustomed to the new surroundings and faces or just having a bad day. Give your child some time and let your child develop confidence. We are confident that your child will be able to enjoy this wonderful experience in a relaxed environment with us.
How long will it take for my child or myself to learn how to swim?

The process of learning how to swim varies for individuals. Everyone is unique but it usually an average of 3-4 months to gain basic swimming skills. For individual who needs extra time to be comfortable in water, the process may take longer. Enjoy the learning process with us and you will definitely master swimming and loving it. 

Why is the class duration shorter for infant or young toddler class?
Research shows that young children have shorter concentration span. Therefore they will get tired quickly and tend to reject any other information if the lesson continues longer. Keeping the duration shorter will keep their interest in swimming.
I'm interested to register for swimming lessons, how do I go about it?
You can sign up through our website by clicking swimming lessons. You may also call us @ 6589 8650 to register!
What if my coach is absent?

If the coach is on leave or sick, we will send a relief coach as a potential replacement for that class. In the event that no relief coach is available, the lesson will be cancelled by the school at no charge. 

I cannot find my question or answer, what can I do?

Please email your enquiries to and we will be in touch with you soon. Alternatively, you can  give us a call at 6589 8650, Mondays-Sundays, 9am-6pm. You can choose to live chat via our social media during the working hours as well.

What is a suitable age to start my child for swimming lesson?

Children can start learning swimming at any age, but the best would be when they are as young as 4 months old. This is because younger children tend to be like a clean slate and pick up new skills and techniques very fast. With the combination of swimming techniques and their growth, we noticed that these younger ones  perform better as compared to their peers when exposed to early childhood swimming. 

One of our key concern is the child developing fears of water when influenced by stories or social media.

What is the different age groups for your swimming lessons?

Children below 2 years old would be under our Infants’ Syllabus and  children above 2 to under 5 are in our Toddlers’ Syllabus. Both the Infants’ and Toddlers’ Programmes require parent’s accompaniment. Children above 5 years old are in our Kids’ Syllabus which in non-parent accompaniment. 

Can I request to have my 12 month old infant to attend lesson with my 3 year old toddler together?

As they are in different age groups, they will be in different syllabus and classes. The School will try to arrange a back to back classes to facilitate your logistics. 

Does a potty trained child still need to wear swim diapers?

We only allowed Snuglyfit and iPlay brands. Please refer to

Swimming is an activity that utilises multiple muscles while holding their breath underwater. In the process of swimming and kicking, a child (including the older toddlers) may not have proper control over themselves with the simultaneous actions. Therefore, to prevent unnecessary accidents, children below 5 years old are required to wear the approved swim diaper. Failure which, the School reserves the right to deny entry to customers. In the event in the pool and an accident happens, the parent is required to bear the cost of cleaning.

What do I need to bring for the lessons?

1) Baby swimwear ( No wet-suit required, the pool is heated)
2) Approved swim diaper (SnuglyFit or iPlay brands)
3) Parent’s proper and tight-fitting swimsuit (No form of shorts or beachwear is allowed)
4) Baby’s favourite waterproof toys (if any)
5) Toiletries
6) Towels
7) A clean set of clothing
8) Baby’s food and drinks (Babies tend to be hungry after lessons)

Important Notice:

The School only allows Snuglyfit and iPlay brands. Please refer to

Is there any trial class available?

Yes, we conduct group trial classes at $58.85 per infant or toddler. A private trial will be at $69.55 and both fees include an approved swim diaper. We understand that it is only a trial, but we seek your kind understanding that many leakages and seepages come from the child’s first swim in a new environment. 

What do babies and toddlers learn during classes?
Water Familiarisation Breath Control Submersion
Infants will learn how to explore in and around the water safely. Infants will learn how to hold their breath when verbal and kinesthetic trigger is given. Infants will develop confidence in submerging and gliding in the water.
Free Floating Propulsion Safety Skills
Infants will learn how to float without assistance to the ledge of pools or between adults. Infants will learn basic hand pulling and leg kicking action to move around in the water. Infants will learn how to turn and swim back to the ledge when they fall into the water and get themselves up to safety.
How soon can my child be able to swim independently?

Learning to swim takes time. A child takes an average of 4 to 5 terms. After the first term, you should be able to see some tangible results.

Does the parent need to accompany?

Infant & Toddler

Yes, our Infants / Toddlers Programmes are parent-accompanied classes. We encourage both parents to be involved in the child’s learning. Parents are the best teachers and you will learn how to teach your child. By doing so, you can practise at your own time. *Note that only one accompanying adult this period in view of Covid-19.


There is no need for parents to be in the pool with the child. They can observe the class near the pool. *Note that no adult is allowed to observe at the pool deck at some branches in view of Covid-19.



How do you keep your pools clean?

We fully utilise a combination of salt chlorinator and UV to disinfect our pools throughout the day. In addition to manual and regular cleaning of filters, we also deploy cleaning robots to maintain the overall cleanliness of the pool every day.

Besides that, we have to submit the water to NEA for Sample Test. This monthly sampling programme is to ensure that the water quality meets the physical, chemical and bacteriological standards of NEA regulations.

Where are your classes held at?

We conduct our infants and toddlers classes at the following indoor heated swimming pool.

  • 1 Pasir Ris Close (Wild Wild Wet)
  • 750 Chai Chee Road (Viva Business Park)
  • 2 Jurong Gateway Road (Opposite IMM)
  • 100 Turf Club Road @ Horsecity (Near to Sixth Ave MRT)
  • 8 Duke’s Road (Near to Botanic Garden MRT)
How close to the lesson should I not feed my child?

It is recommended to eat at least an hour before the lesson so that proper digestion can take place and will not affect your child’s swimming performance.

Are googles compulsory?

To be as prepared for real-life situations, especially emergencies, we will not encourage goggles if your child is comfortable with opening his/her eyes in the water.

But if the child is uncomfortable and refuse to open his/her eyes in water, we encourage the use of goggles to explore and be comfortable first. 

Why is lesson only 30 minutes for infants and toddlers?

Little ones tend to have a shorter attention span because everything around is so new to them and there is a possibility of overstimulation of their senses. When this happens, not only do they stop learning, it may also result in them being emotional or cranky (which is actually detrimental to learning). Based on our experience, 30 minutes is a good balance and and achieve good progression. 

My child has asthma, can he/she learn swimming?

Yes, they can definitely learn how to swim. In fact, the breathing of warm, moist air (instead of cold, dry air) may actually help reduce the risk of asthmatic attacks.

However, it is always better to get your doctor’s opinion on this.

Can you guarantee result?

We have conducted classes for more than 5000 infants and toddlers. The success rate is 100%. It is just the matter of tim. Children who are  not comfortable  in the water will take a longer time.