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Terms & Conditions

For Infants, Toddlers and Kids Group classes

1. Lessons are scheduled for 10 consecutive weeks, excluding gazetted public holidays.
2. Each term includes 4 make-up credits. Make-up credits must be fully utilised within the same term. Make-up lesson cannot be rescheduled unless with a 2 hour’s advance notice and activation of another make-up credit.
3. Absences must be notified at least 2 hours before the lesson. Failing to do so, the lesson will be charged.
4. Students with perfect attendance (or not utilising the make-up credits) are eligible to redeem either an underwater photoshoot or a 1-minute milestone video.
5. Parent’s involvement is required for all infant’s and toddler’s classes. In view of Covid-19, the School will only allow one parent to participate.
6. Accompanying adult must wear appropriate tight-fitting swim attire. Strictly no form of boardshorts, long pants and non-Happy Fish t-shirts is allowed.
7. Children below 5 years old are required to wear approved snugly fitting swim diapers (iPlay™ and SnuglyFit™). Strictly no other brands of swim diapers is allowed.
8. Students will be grouped according to age in their first term and may subsequently be regrouped according to their stages (timing may change).

For School Holiday Programme

1. School Holiday Classes are only catered for kids’ beginner level.
2. Make-up lesson is NOT applicable for the school holiday programme.

For Adults/ Ladies/ Prenatal Group Classes

1. Lessons are scheduled for 10 consecutive weeks, excluding gazetted public holidays.
2. Each term includes 4 weekdays self-practice sessions. Advanced booking is required for self-practice session. Self-practice session must be fully utilised within the same term and is non-transferrable.
3. There is strictly NO make-up lesson for absenteeism.

General Class Policy

1. There will be no lesson if the lesson falls on a gazetted public holiday. Lessons will be postponed and no further action is required by customer.
2. Lessons will be as per normal for public holidays in lieu, unless otherwise announced.
3. Happy Fish reserves the right to send a relief instructor if the class coach is unable to conduct the lesson on that day.
4. The School reserves the right to reschedule the commencement date of classes if the class size does not meet the minimum requirement.
5. In the event when the class size falls short upon the next term, the School reserves the right to reshuffle the students and close the class.